Job Role

The position involves working in a busy team environment undertaking telephone work and carrying out various administrative duties. Duties will include dealing with patients over the telephone and face to face, liaising with GP's and other healthcare professionals and undertaking a wide variety of daily administrative tasks in order to ensure the smooth running of all departments across the Practice. A commitment to adhering to strict confidentiality protocols is essential.

Person Specification

The ideal candidate will have the proven ability to undertake multiple tasks under pressure and possess an excellent telephone manner. Good communication skills and an ability to record detail accurately are also essential.

Prospective candidates will need to demonstrate the following:

  • Good organisation and ability to prioritise effectively
  • Self-motivation and commitment to a busy role
  • A can-do attitude
  • A calm and professional manner and adaptable approach to work
  • Ability to deal with a wide range of people in sometimes demanding and emotionally difficult situations
  • Ability to listen carefully, understand patient requirements quickly and record accurately
  • Adherence to strict codes of confidentiality at all times

Please forward a CV via email to [email protected] or alternatively hand it into the surgery for the attention of Clare Griffiths.

  • Closing Date: Friday 21st June 2024
  • Job Type: Permanent
  • Hours: 30/35 hours per week Monday to Friday
  • Experience: Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)